In addition to our respective professional association codes of ethics, in an effort to "Change the way the world delivers hearing healthcare", we subscribe to the following:

1. Mission #1 is consumer education. We believe that true auditory rehabilitation includes a thorough knowledge of one's problem and the best methodology to resolve it. Therefore, we make available for our patients a wide variety of educational and instructive materials and resources, including that which is unavailable through everyday media.
2. We offer the finest and most advanced technology products and applications to best meet our patient's needs within their personal resources. We believe that all offerings of technology should meet standards of cost-benefit to the patient's best advantage.
3. We offer and provide access to assistive devices and training in coping strategies to supplement where amplification leaves off, and to enlist community resources in meeting the unmet needs of our patients.
4. We strive to connect our patients with self-help orginizations, publications, and resources wherever they may help them develop improved skills in overcoming the challenges of their particular impairment. We also support self-help efforts in our community and elsewhere wherever possible.
5. We strive to educate our patients about their rights under the Americans with Disabilities Act of 1990 (ADA), where it applies to their particular needs. So that they may enjoy recreational, educational and occupational opportunities on or near par with that enjoyed by normal hearing individuals. We also strive to advise local community entities in the implementation of the ADA for the benefit of all hearing impaired individuals.
6. Most of all, we aim to help our patients enhance their lifestyle, expand their visions and aspirations, and to enjoy fulfilling relationships and experiences with the loved ones who comprise their own personal "support group".