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Our Team in Action

You may have seen that our motto is, “Enhancing the Rich Sounds of Life—Everyday!” Our motto was inspired by the passion our staff has for helping all those affected by a hearing loss, including patients and their family members and friends.  In their own words, our staff will tell you about their passion for what they do.  Please take a minute to get to know us. We’d like to get to know you, too.  As always, call or visit us, we’re “hear” to help!

Tom Adams, Owner

Tom speaking at a DigiCare community learning event for a local computer club

As a field of endeavor, I was particularly attracted to hearing rehabilitation because it can have such a dramatic affect on people’s lives.  I wanted to have a career that was really worthwhile and meaningful.  That’s why I couldn’t get excited about many other career choices. The opportunity to operate and guide a business that provides such demonstrable value to people’s lives was very attractive to me.  And, since I’ve been involved in this business, I’ve learned that hearing loss is even more devastating to people than I initially realized, and how liberating it is when we can restore even just a portion of what was lost.  In short, it is a very rewarding experience to me.  That’s what its all about!

Tina Adams, Owner

Tina working in the back office

Passion. That’s what it’s about. The passion of our staff to help others, the passion to continue to teach and educate others about the effects of hearing loss and to do all we can to help change lives. It is the passion of what we do that drives us forward. More importantly, it is the passion of my team that inspires me.

In my role of leadership for the company, I am an advisor, coach and cheerleader amongst other capacities. Moreover, as a part of DigiCare, we are all stewards and shepherds of our patients, as well as of our knowledge of how to help them. Our total approach? Communicative Wholeness. We achieve this by continuing to hone our knowledge-base and skills. Additionally, having our factory allows us to perform research and develop new technologies and protocols, thereby enhancing our patients’ experience. We know more today than we did yesterday, and we will know tomorrow than we do today. That’s the way a company should be — and we strive each day to make a difference in the lives of the people we touch.

Sure, I can tell you stories about the lives we change and the difference we make. But, until you experience them for yourself, they will remain just that - stories.

I extend an invitation to you to get to know us — we love to help!

Jeremy

Jeremy explaining our E.A.R.S. rehabilitation program

The ability to help someone who has lost a vital part of their enjoyment of life is what I love about what I do at DigiCare. To be able to help our friends (really, patients who become our friends) in a friendly, family-like atmosphere where trust and confidence is the basis of all relationships is very rewarding. It is important to have a strong and knowledgeable staff ready, willing and able to ensure that when a patient  leaves, they leave feeling confident and with a smile.  When they return, they come back to friends that are always willing to help with whatever questions or difficulties they may be experiencing. Every day I teach people that hearing is much, much more than putting a medical device on or in their ear. It comes down to the care and understanding that I can give to our patients that helps them regain their enjoyment of life.

Sherrie

Sherry at a hearing screening event with our portable testing booth in the background

I love the idea of helping people get their lives back to the way they used to be.  It is always nice to see these people out in public with a smile on their face and participating in a conversation with a group.  I love how they are always happy to see us.  We treat them just like they are our family.  I enjoy interacting with our patients and their families and helping them with their problems, concerns, and feelings.  It has been my experience that if you talk to them and find out about their lives, our patients will open up about things that are bothering them, so that you can better help them.  My goal is to make each patient feel like they are the most important person in the world and what they have to say matters - because it does.

Melody

Melody building a hearing instrument in the lab

I like that our staff works as a team and always aims to do what is best for the patient. Because of our teamwork, we learn from each other. When we have a challenge, we look for the solution together and find out, that together, we can just about solve whatever problem is before us.

John

John helping with earphones

I love the excitement and smiles on our patients faces when they begin to regain some of their lost hearing.  Comments from patients such as, “I can hear the crickets that my wife can’t even hear” or “The phone rang at work while I was in the back room and I was the only one that could hear it ringing” make my day.

Lynn

Lynn checking in attendees at a DigiCare learning event

DigiCare gave my husband back his enjoyment of hearing his music and the sounds of nature. Our conversations no longer turn in to a screaming match or accusations of ‘you never listen to me.’ Peace and harmony have returned to our marriage. It is wonderful! Once I discovered that DigiCare offers headphones for the TV, I could not wait to buy a set and bring them home. We watch TV programs and movies together again. The volume is set for my hearing comfort and he has his headphones. I can even mute the TV to study, while the headphones stay functional for him.  Alas, he no longer has an excuse to ignore me.  No more ‘I didn’t hear you’ when I ask him to take out the trash! Now that I work at DigiCare, I am able to be a part of helping people just like my husband and me every day.

Jeannie

Jeannie at a community hearing screening event

I have been blessed to work with some of the best professionals in the industry. Beyond that, I have met people, patients - each with their own unique story, character and personality, who have turned out to be the most wonderful people I have met in my life. With that said, each of our patients inspires me in one way or another.

I often think about why our patients choose us when others around us also offer hearing aids. The fact is, our patients trust us. They count on us. They come to us for our professional service. Our patients need someone to teach them how to hear again and how to make the best of what they have. Some need help with ringing in the ears. They need devices to help them hear in noisy listening situations, or to hear the television, on the telephone or even to hear the alarm clock to wake up in the morning. Some need encouragement to begin the journey back into the "hearing world." Others simply need to be cheered on when the going gets tough. We have been there every step of the way… and then some!

More often than not, our patients leave us with success stories both big and small. They need our help to understand how health problems affect their hearing health and how poor hearing affects their memory. It is interesting that people come to us to help correct hearing but leave us as better listeners.  Again, filling a thousand gaps that few others, if any, fill is the story of DigiCare and why I am here.

David

David at his microscope in the manufacturing and repair lab in Colorado City

In 1995, I started my career as a Sound Engineer. Starting at that time, I had been involved with various companies, each with the similar goal of helping people hear their very best as it relates to sound engineering. At each of those particular jobs, this goal was only appropriate for individuals who could hear within the normal ranges.  In time however, I discovered that almost 50% of the population does not hear natural sound in those normal ranges.

As I started my new adventure working at Digicare in 2003, I found an entire new reason to be involved with those that have experienced some type of hearing loss. I felt immediately driven to help the hard-of-hearing people in this world. For the first time, I knew my purpose in life. I knew what God had in store for me, blessing me with skills to help the hard-of-hearing with my keen diagnostic ear, which is both naturally acute and well-sharpened through education and training.  As I continued to learn and hone my skills, I grew even more passionate in helping those that have been affected by a hearing loss.

Many times I see in a new patient that hearing problems unfortunately compound the troubles in other problem area of their life. Sometimes, so much so, that the turmoil makes some people feel at the point of no return. These patients give us the opportunity to help them and, in turn, they help themselves. When I see this, I am so grateful to be of service to our patients. I feel it is my mission to serve them, knowing that improved hearing is a key to regaining their quality of life.

Bill

Bill starting a new, custom earmold from a patient's ear impression

While I might not meet you personally, every day I build custom ear-molds and shells and have done so for many years. My background is in art, doing illustration, design, and print.  I was amazed to find how much I love doing this work!  I enjoy the work and the process of creating the variety of ear-molds and shells.  Ear impressions are distinct to each patient.  Like a fingerprint, no two are alike, even varying markedly between the two ears. It takes practice, expertise and an artist’s eye for what I do. Because each job is so unique, my work never becomes monotonous or routine.  I enjoy the surprise of what a day might bring.  My job is to make every effort to give each patient the most comfort and best fit possible.  All of our staff is sincerely dedicated to delivering the best product, and they know how to do it with a smile.  My co-workers and the positive atmosphere at DigiCare make a great place to work.

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